One real family · working guide
Pluber for Mimi.
A short read for Jo and Annie — so you can help Mimi feel safe calling for a ride herself.
Uber is for strangers and credit cards. Mimi needs something quieter: tap one big button, talk like a normal person, and her people show up.
Your job isn’t to run the app for her forever. It’s to help her trust that she can do this — and that someone she loves will answer.
What she does (that’s the whole product)
- Opens her personal link (bookmark or Home Screen — no password, no account).
- Taps the big red “Call Eve” button once. Eve is a patient voice helper. She answers first.
- Says where and when — grocery, doctor, club, ride home or just drop-off. Eve asks one thing at a time.
- Her people get a text and see the request. Someone accepts. She can check “My rides” and hear the details spoken aloud.
What to tell her (use these lines)
- “It’s not a stranger.” Only your people drive. No random cars, no surge pricing.
- “You don’t have to type.” Talk. Eve is patient. You can go slower if the phone talks too fast.
- “You’re not bothering anyone forever.” The driver accepts a clear plan — where, when, and whether they’re bringing her home or only dropping her off.
- “If something changes, call Eve again.” Cancel or re-ask the helper. No maze of buttons.
Try: “Mimi, when you need a ride, just open your Pluber page and press the red button. Eve will help you ask. One of us will come.”
How you fit in right now
Helpers today: Annie, Michael, and Cody have helper links. When Mimi sends a request, everyone with a phone on file gets a text. You all see the same open list and accept the ones you can or want — first yes wins. Mimi sees who is coming (by name).
Jo: Same pattern when her link is live — phone for texts optional; she gets her own helper link on the shared list.
Your best help for Mimi: Sit with her once or twice while she presses Call Eve. Cheer when it shows Requested. That’s the win — not ordering rides for her forever.
What this is not
- Not a taxi company. Not payment. Not “anyone nearby.”
- Not a promise that every request is free for every hour — someone still has to say yes.
- Not something she has to master all at once. One successful Call Eve is enough for week one.